2018 Dodge Durango Citadel AWD

This Dealership Disclaimer ("Disclaimer") applies to all visitors, customers, buyers, online users, and individuals who engage with Used Cars Fresno, its website, social media platforms, advertisements, inventory listings, videos, promotions, and in-person dealership operations. By viewing, accessing, or purchasing any vehicle or service from Used Cars Fresno, customers acknowledge, understand, and agree to the terms and conditions outlined in this Disclaimer.

This Disclaimer is designed to provide full transparency regarding vehicle condition, pricing, financing, trade-ins, warranties, advertising accuracy, customer responsibilities, dealership obligations, and all elements involved in the purchase of a pre-owned motor vehicle from our dealership.

Used Cars Fresno and its representatives, including Andre “Mr. Hollywood,” strive to maintain the highest standards of honesty, ethics, and integrity. However, as with any pre-owned vehicle transaction, certain limitations, variables, and uncertainties exist. This document explains those factors clearly for the protection of both the dealership and the customer.

1. Vehicle Condition and Inspection

All vehicles at Used Cars Fresno undergo a visual inspection and a general mechanical evaluation prior to being made available for sale. While we strive to ensure accuracy and reliability, customers acknowledge that:

1. All vehicles are pre-owned and may exhibit typical wear and tear consistent with age, mileage, and previous use.

2. Wear and tear may include, but is not limited to, minor scratches, dings, interior imperfections, cosmetic blemishes, and mechanical wear of common components.

3. Although we avoid selling vehicles with known severe issues, Used Cars Fresno cannot guarantee the long-term performance of any used vehicle.

4. Customers are strongly encouraged to conduct their own independent inspection, test drive, and mechanical evaluation by a third-party or licensed technician before completing a purchase.

5. Statements made by the dealership regarding “like new condition,” “great shape,” “excellent running condition,” or similar descriptive terms are general opinions and shall not be interpreted as warranties or mechanical guarantees.

6. Used Cars Fresno does not guarantee that all previous repairs, services, or maintenance performed on the vehicle were completed by certified technicians or according to manufacturer specifications, unless explicitly stated.

By purchasing a vehicle, the customer accepts the condition of the vehicle at the time of sale.

2. Vehicle History, CarFax, and Previous Damage

Vehicle history reports such as CarFax or AutoCheck may be provided upon request. Customers acknowledge that:

1. Vehicle history reports are generated by third-party companies, and the dealership is not responsible for inaccuracies or missing information.

2. Not all accidents, repairs, odometer events, or insurance claims are reported to CarFax, AutoCheck, or similar databases.

3. A clean report does not guarantee that the vehicle has never been in an unreported accident, been repainted, or undergone repairs.

4. Although Used Cars Fresno strives to source clean-title, no-accident inventory, the dealership cannot be held liable for missing historical data or undisclosed past events that are not included in third-party reports.

It is solely the customer’s responsibility to review, request, or obtain a vehicle history report before purchase.

3. Pricing, Fees, and Payment Terms

All advertised prices are subject to change without notice. Unless specifically stated otherwise:

1. Prices listed online, in videos, in print, or in verbal communication may not include taxes, DMV registration fees, licensing fees, electronic filing fees, document fees, smog fees, emission fees, transportation costs, or optional warranty products.

2. Used Cars Fresno does not charge dealer accessory add-on fees, including aftermarket protection packages, nitrogen tire upgrades, overpriced coatings, or marked-up “mandatory accessories.”

3. Final pricing is determined at the time of the sales contract and may differ from advertised pricing due to financing terms, lender conditions, down payment variations, or corrections to listing errors.

4. Prices listed online may be subject to delay and may not reflect the most recent updates in real-time.

5. Deposits left to hold a vehicle may be non-refundable depending on circumstances, administrative processing, or time held.

The customer agrees to review all final pricing and fees during the contracting process.

4. Financing Terms and Lender Disclaimers

Used Cars Fresno offers access to various financing options including first-time buyer loans, ITIN/Matricula programs, second-chance financing, credit-union loans, and in-house financing when available. Customers acknowledge:

1. Financing approval is not guaranteed for any applicant.

2. Interest rates, loan terms, down payment requirements, lender fees, and approval decisions are determined by third-party lenders, not the dealership.

3. Lender decisions may rely on credit scores, employment verification, income proof, residence history, debt-to-income ratio, or other factors outside the dealership’s control.

4. The dealership does not guarantee that a certain rate, payment amount, or approval level will be achieved.

5. Promotional financing such as “Zero Down,” “$500 Down,” or “Kickstart Program approvals” are subject to lender approval and may vary by applicant.

6. Pre-approval or verbal approval is not binding until the lender issues an official approval and the customer signs the final contract.

7. In-house financing, if provided, may include different terms, documentation requirements, and payment structures.

Customers must read all financing contracts carefully before signing.

5. Warranties and “As-Is” Sales

Unless otherwise stated in writing:

1. All vehicles are sold AS-IS, without expressed or implied warranties.

2. AS-IS means the dealership is not responsible for future repairs, mechanical failures, or any issues that arise after purchase.

3. Optional extended service contracts may be available but are not included in the vehicle price.

4. Extended warranties, if purchased, are serviced by third-party providers, and Used Cars Fresno is not responsible for warranty claim outcomes or coverage limitations.

5. The customer acknowledges that pre-owned vehicles can experience mechanical failure at any time, and such events do not qualify for refunds or cancellations.

Customers who decline a warranty do so at their own risk.

6. Accuracy of Advertising and Online Listings

The dealership strives to provide accurate descriptions, photos, and specifications. However, customers acknowledge:

1. Typographical errors, pricing mistakes, feature omissions, or inaccuracies may occur.

2. Vehicle photos may include stock images or may not reflect the exact trim, color, or features of the actual vehicle.

3. Equipment listed through automated systems (e.g., CarFax, AutoCheck feeds) may not accurately match the specific vehicle.

4. The dealership is not responsible for missing features, incorrect trims, misprints, or mismatches between listed descriptions and actual vehicles.

5. Customers must verify all features, packages, trim levels, colors, mileage, and equipment in person before purchase.

Should inaccuracies occur, the dealership reserves the right to modify or correct information without obligation.

7. Test Drives and Customer Responsibilities

Customers are encouraged to test drive vehicles. By test driving:

1. The customer assumes liability for any traffic violations, accidents, or misuse occurring during the test drive.

2. The customer agrees to operate the vehicle safely and legally.

3. No customers may test drive without a valid driver's license and required documentation.

4. The dealership is not responsible for personal property lost, forgotten, or stolen on dealership premises or within vehicles.

Drivers must follow all laws and dealership guidance during test drives.

8. Trade-In Vehicle Disclosure

If the customer provides a trade-in:

1. The customer affirms that the trade-in vehicle information provided is accurate.

2. Odometer readings must be truthful and cannot be altered.

3. The trade-in must not have undisclosed mechanical issues, accidents, salvage history, or title branding.

4. The dealership reserves the right to modify trade-in value if new information is discovered during inspection.

5. Trade-ins with loans or liens must be disclosed, and the customer is responsible for providing necessary payoff information.

Fraudulent or misleading trade-in information may result in cancellation or legal action.

9. Deposits, Holds, and Reservation Policy

Deposits may be accepted to hold a vehicle for a limited time. Customers acknowledge:

1. Deposit refunds are not guaranteed and may depend on administrative labor, time held, or special circumstances.

2. Holding a vehicle does not prevent the dealership from accepting backup offers.

3. If financing is denied, deposits may be withheld to cover dealership processing time.

4. A vehicle is not officially sold until a signed contract is completed and funded.

10. Customer Conduct and Communication

Used Cars Fresno reserves the right to refuse service to individuals who engage in:

• Fraudulent activity

• Abusive or threatening behavior

• Dishonest communication

• Attempts to manipulate prices or contracts

• Violations of dealership policy

The dealership prioritizes professionalism, safety, and respect.

11. Social Media, Reviews, and Public Communication

By interacting with Used Cars Fresno or Andre Mr. Hollywood on social media:

1. Customers agree not to post defamatory, false, misleading, or inaccurate statements.

2. The dealership reserves the right to respond publicly to clarify misinformation.

3. Video or photo content filmed on dealership grounds may be used for future marketing.

Customers who choose to appear in videos or testimonials authorize their usage.

12. Limitation of Liability

Customers agree that Used Cars Fresno, its owner, employees, and affiliates shall not be held liable for:

• Mechanical failures after purchase

• Loan denials or lender decisions

• Warranty company coverage decisions

• Typos or listing inaccuracies

• Vehicle depreciation

• Loss of use, towing, or rental reimbursement

• Future repairs or maintenance costs

The dealership’s liability shall not exceed the purchase amount of the vehicle and shall not include consequential damages.

13. Final Agreement

The signed sales contract supersedes all advertisements, verbal representations, online listings, social media posts, or prior communications.

Customers agree that they have:

• Read this disclaimer in full

• Asked all necessary questions

• Verified all vehicle details

• Reviewed pricing, fees, and financing terms

• Accepted the vehicle's condition at the time of sale

The dealership encourages all buyers to make well-informed decisions.

Conclusion

Buying a vehicle is a major decision, and Used Cars Fresno is committed to honesty, ethics, and transparency. By reviewing this Disclaimer, customers clearly understand their rights, responsibilities, and the dealership’s policies. We believe in fair business practices, accurate communication, and long-term customer satisfaction.

This Disclaimer protects both the buyer and the dealership while ensuring a clear, honest, and professional purchasing experience.